SERVICE AND SUPPORT
To date all the staff I have dealt with at Scholastic have been very friendly and helpful. It is absolutely fantastic to get such good service. I only wish every company I dealt with could be so easy to work with. Life would certainly be a great deal easier. Thank you all very, very much.
New Gisborne Primary School
New Gisborne, VIC
Deirdre was very helpful and courteous. I was nervous about closing the Fair and totalling and calculating the commission so I contacted Deirdre. I was pleased to be able to talk to her and she helped me so much. I would like to thank her for being so lovely to talk to.
Rochedale South State School
Your telephone service is ALWAYS friendly, helpful and provides efficient service each and every time I call. We loved and appreciated your promotional posters, brochures, and wish list for the children. Also, the Book Talks were excellent as well as the box of books to show the children before the Fair started. The bookmarks with each sale were a hit. Thanks.
I have never seen so many delighted children. Not only could they pick books for themselves and make a recording on the wish list but they enjoyed the purchasing experience. There was something for everyone.
Gibbs Street Primary School
It was a good range of books for all ages and really good prices. Kelly, our Book Fair co-ordinator, was extremely helpful.
Homestead State School
Our Book Fair exceeded all expectations — several people attending the Fair commented positively on the range and quality of items provided.
Nulkaba Primary School
Scholastic are really to be commended for their excellent Book Fairs. The stock is fantastic, the displays are wonderful. This means that with little effort on our part, we can have a fantastic looking Book Fair. It is just so easy to set everything up. It is always nice to know that on the other end of the phone are friendly and knowledgeable staff to help out. Nothing is ever too hard — if a product is faulty, it is replaced, no questions asked.
At 4pm on Tuesday evening, I placed the re-orders and received them on Wednesday morning when the delivery man came to pick up the crates. That is fantastic service.
I did everything online this year for the first time and found it all so easy and obvious. It's a delight to deal with Scholastic for our Book Fairs each year and a great way to make some good commission — either for our own school or for other disadvantaged schools.
All of the staff that I had contact with this year (Dianne, Troy, Vanessa, Janine and others) were a credit to Scholastic. They were all friendly and polite. They offer fantastic support and it is nice to know that when I have a query, I can just pick up the phone and speak to any of the staff and my query is answered.
Perhaps it was the fact that we had Book Fair in November this year instead of August, therefore getting the Christmas titles, but apart from that, I think that the variety of books this year was the best that we have ever had.
Mount Evelyn Christian School
Mt Evelyn, VIC
THE BOOK FAIR EXPERIENCE
I can not emphasise how much EVERYONE is loving the Fair.
The kids are losing sleep and waking early in anticipation
of purchasing their books. Even though they're making
their parents crazy, I know from all the comments that
the parents are loving the fact that the kids so desperately
want BOOKS. Even the volunteers who I think worked a
little too hard yesterday have taken the time to email/text
to thank me for bringing the Book Fair to our school.
YEAH to Scholastic!!!
Mosman Primary School
I have really enjoyed my first Book Fair experience. Alissa has been fantastic in talking me through all the necessities and I found the whole experience easy to follow with her help! I was AMAZED at the money raised and had lots of fun shopping for our free books!
I owe a huge thank you to Alissa. She has answered all my queries and provided an excellent service. She was always eager to help out, returning my many calls and helping out in any way she could. I also loved the extra tips and ideas she had for running the Fair, which made my first time so much easier!
St Josephs Primary School